Effective Date: July 22, 2025
Meals on Wheels of the Monterey Peninsula, Inc.

At Meals on Wheels of the Monterey Peninsula, Inc. (“MOWMP,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, donate, volunteer, or engage with us online or offline.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, mailing address, email address, and phone number.

• Donation and Payment Information: When you donate or make a purchase, we may collect necessary payment details via secure third-party processors (we do not store payment card information).

• Volunteer or Program Sign-up Data: When applying to volunteer or request services, we may collect information such as your date of birth, availability, interests, health information (as needed for service eligibility), and emergency contact details.

• Automatically Collected Data: We use cookies and similar technologies to collect information such as IP address, browser type, and pages visited. This helps us improve the website and user experience.

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2. How We Use Your Information

We use your information to:

• Provide and improve our services and programs.

• Process donations, program applications, and volunteer participation.

• Respond to inquiries or requests.

• Send you updates, newsletters, and promotional materials (you can opt out at any time).

• Improve website functionality and content based on user behavior and feedback.

• Comply with legal obligations and ensure security and integrity.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, such as:

• Service providers that support operations (e.g., payment processors, email platforms, web hosts).

• Law enforcement or regulatory bodies if required to comply with the law or protect rights, safety, or property.

• With your explicit consent.

All third parties must adhere to strict confidentiality and data protection standards.

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4. Cookies and Tracking Technologies

We use cookies and similar tools to improve site functionality and provide personalized content. Cookies help us:

• Recognize repeat visitors

• Analyze usage trends

• Improve user experience

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

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6. Security

We take appropriate technical and organizational measures to safeguard your information, including secure servers, encryption, and limited access protocols.

However, no method of transmission over the internet is 100% secure. We encourage you to contact us if you suspect any unauthorized use of your information.

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7. Your Privacy Rights

You may request to:

• Access, update, or delete your personal information

• Withdraw consent for communication or data use

• Opt out of marketing emails at any time by using the unsubscribe link or contacting us directly

To exercise any of these rights, contact us at info@mowmp.org.

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8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from them. If we learn that we have collected data from a child without parental consent, we will delete it promptly.

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9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Revisions will be posted on this page with an updated effective date. We encourage you to review it regularly.

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10. Contact Us

For any questions or concerns regarding this policy or your personal data, please contact:

Meals on Wheels of the Monterey Peninsula, Inc.
700 Jewell Avenue
Pacific Grove, CA 93950
Phone: (831) 375-4454
Email: info@mowmp.org